FasaPay always tries to maximize online transaction security for every FasaPay Member. We do our best to prevent transaction fraud so you can still focus on your business. By using FasaPay services, you can increase buyer trust and simplify your online business management.

Following are some of FasaPay's ways to prevent the risk of fraud :

1. Know Your Customer (KYC) Procedure and Merchant Validation

We carry out a Know Your Customer (KYC) procedure, which is a procedure to get to know service users where each FasaPay Member's personal identity will be verified and validated. This procedure is a standard procedure implemented by financial service providers with the aim of preventing the occurrence of suspicious financial transaction risks, including but not limited to fraud, money laundering, and terrorism financing. In addition, Merchant sites that use FasaPay services are thoroughly screened through in-depth studies to ensure that Merchants comply with FasaPay's operational standards and procedures.

2. 128-bit SSL Encrypt

All transaction data is filtered using a layered security system "128-bit Secure Sockets Layer SSL encryption" in which the system function to secure personal and financial data information from unauthorized parties and to prevent fraudsters from intercepting and exploiting this information.

3. Transaction Monitoring

We have an inspection team that will monitor the funds flowings through our system. The inspection team actively identifies and assesses the threats and their consequence so that they will not disrupt the convenience of transactions.

• Anti Money Laundering

  We are fully committed to conducting a thorough examination of FasaPay Member and ensure that all applicable procedures, policies, laws, and regulations can prevent the risk of money laundering. This includes confirming the identity of FasaPay Member and conducting more in-depth checks on all consumers according to risk-based policies. Providing, falsifying, and/or using fake documents is considered fraud and will be treated accordingly.

• Anti Terrorism Financing

  As a part of the verification procedure, FasaPay's data reference acts as a collector of all available information to ensure compliance with the requirements issued by the authorities regarding terrorism financing. FasaPay must conduct more in-depth identity verification for FasaPay Member who fall into certain categories and seek additional information regarding the person’s background. Then, if something is found to be deviant, we will follow up on it according to our policies and procedures. In addition, if there is a suspicious transaction, a report will be made and submitted to the authorities.

4. Support Center

FasaPay Member who have complaints related to FasaPay transactions can directly contact the Customer Support service to ask questions and solve the problem. Customer Support services are available and can be accessed in general for FasaPay service users. Customer Support will provide assistance to FasaPay Member in terms of the purpose of solving transaction problems and protecting against the risk of fraud.

Information related to policies applied by FasaPay to FasaPay Member can be accessed through the Privacy Policy menu.

Updated 2023-11-11