News

ANNOUNCEMENT

To FasaPay Merchants and Customers, in connection with the System Maintenance, we inform you that the service on the FasaPay.com website will be closed on March 31st, 2025 until April 2nd, 2025.

We apologize if there are any limitation in your transaction process.

If you need further information, please contact our support service, Thank you.

LATEST TRANSACTION POLICY

We inform you that starting on September 26, 2024, the latest policy regarding FasaPay Personal Member transactions, namely Top Up and Withdrawal Transactions will only be processed through Exchangers in collaboration with FasaPay, we urge you to be able to check your emails periodically related to updates on official information and policies from FasaPay.

If you need more information, please contact our Support Service Team, Thank you.

ANNOUNCEMENT OF FASAPAY'S NEW FEES AND SLA

We inform you that there is a change in FasaPay Transaction Fee which will take effect on 8^th June 2024 with the following details:

• Transfer transaction fee between FasaPay Accounts is 1% (one percent) with a minimum rate of $0.05 (Zero point zero five dollars) per successful transaction for Personal Members and Merchants;
• Withdrawal transaction fee of 1% (one percent) with a minimum rate of $50 (fifty dollars) per successful transaction for Merchants.

Then, we also inform you related to the changes to the SLA in the processing of Withdrawal transactions as follows:

• The verification process for merchant withdrawal transactions will be carried out within a maximum of 10 (ten) Working Days;
• Notification regarding the withdrawal transaction processing time by FasaPay will be made a maximum of 5 (five) Working Days after the withdrawal transaction verification process period is complete;
• Then, the Withdrawal Transaction can be carried on the date that which has been announced.

If you need more information, please contact our support service, thank you.